I have purchased membership for personal use to see how publishing app works. The cost was taken from the credit card I had given. but when i check my account its still reflecting the same "Purchase your membership" and ask me to purchase again

Region: Türkiye Hello, My Digital Services Act verification has been in review for an extended period of time, and I am unable to proceed. I have submitted my official residence document obtained via e-Government (QR-verified). However, in Türkiye, these documents are only issued in Turkish and cannot be provided in English. To assist with the review, I also included a manual English translation of the document, while keeping the original file unchanged. Despite this, my submission remains in review without any feedback or request for additional information. Has anyone experienced a similar issue with address verification in Türkiye? Is there any specific format or document that Apple accepts in this case? Any guidance would be greatly appreciated. Thank you.

Hi everyone, I’m facing an issue where my Apple ID still appears to be associated with a developer team even after being removed. Here’s the situation: I was part of a company Apple Developer Program team. I have already followed Apple’s official “Leave a Team” steps. I have also been removed from App Store Connect by the Account Holder. The Account Holder confirmed that my Apple ID is no longer visible under Users and Access However, when I log in to https://developer.apple.com/account, I can still see the team listed under my account. This seems like a mismatch between App Store Connect and the Apple Developer Portal. Has anyone else experienced this issue? If so: Did it resolve on its own after some time? Or did you have to contact Apple Developer Support to get it fixed? Any guidance would be really appreciated. Thanks in advance!

Dear Apple Support Team, I am writing to formally escalate an unresolved membership activation issue that has persisted despite multiple support requests submitted through the official channels. I kindly request your urgent attention to this matter. ISSUE SUMMARY I placed an order for an Apple subscription/membership under Order Number W1360969504. However, following the successful completion of the payment, my account was never activated. The membership remained in a pending state with no resolution. PREVIOUS SUPPORT ATTEMPTS In an effort to resolve this issue, I contacted Apple Support on two separate occasions: Support Case ID: 30000002928955 Support Case ID: 102851903923 Unfortunately, neither of these cases received a response from the support team. Due to the continued inactivity of my account and the complete absence of follow-up communication, I was left with no option but to cancel the membership myself. SECOND ENROLLMENT ATTEMPT Following the cancellation, I re-applied for the membership. The new order was processed and payment was completed successfully: New Order / Invoice Number: W1638536754 However, this second enrollment is experiencing the exact same issue. My account has again failed to activate, and I am continuously presented with the following error message: "To continue your enrollment, complete your purchase now" This error appears despite the payment having been processed, which suggests a backend activation failure on Apple's side rather than an issue with my payment method or account credentials. CURRENT STATUS Two payments processed — membership never activated on either occasion Two prior support requests submitted — no response received Persistent enrollment error blocking any progress Account remains inactive as of the date of this email REQUESTED ACTION I kindly ask that your team: Investigate both orders (W1360969504 and W1638536754) and identify the root cause of the activation failure. Review and respond to the previously submitted support cases (#30000002928955 and #102851903923). Manually activate my membership Provide written confirmation of the resolution steps being taken. Given that this issue has already caused significant delay and inconvenience, I would greatly appreciate a response within 24–48 hours. Thank you for your time and assistance. I look forward to a prompt and satisfactory resolution. Sincerely, Miraç Bahadır Öztürk March 30, 2026

Hi, I'm in urgent need of help as I'm continuously building an app for my daughter who has diabetes type 1. The app helps her with her insulin, it's called "Loop". Anyway, this time I discovered that my Apple Developer Account is "expired". I don't understand why, at the same time and under the same account it states that my next payment is due in June 2026. And in my iPhone the subscription is still active. Regardless of all this; my question is: how do I get my account - my same account - active again, once it turned expired? The "renewal" button isn't there, I can't find a way to simply get the account going again. Really stressed out due to the medical thing. Please, help.

When ever i accect Transfer the app it's said i need to sign the Alternative Terms Addendum for Apps in the EU even though i already sign it. Please help

Hi, My Digital Services Act compliance submission has been stuck "In Review" since February 13, 2026 — that is 41 days with no update. As a result, my app Move Together (Move Club) is completely blocked in all 27 EU App Store territories during this entire period. What I've done: Submitted DSA trader information on Feb 13, 2026 Submitted support request on March 19 → Case ID: 102848525554 → zero response Submitted second support request today (March 26) via App Setup → Availability and Pricing Phone callback option is not available for this topic App Store Connect Business → Agreements → Compliance still shows: Digital Services Act | 27 Countries | Last Updated: Feb 13, 2026 | Status: In Review I've seen multiple threads here with the same issue. One developer confirmed their DSA was already approved on Apple's backend but not reflecting in App Store Connect — this was resolved via a phone callback. I am unable to get a phone callback for this topic. Can someone from Apple please manually check the status of this submission and update App Store Connect accordingly? This has caused 41 days of lost EU distribution. Thank you.

Hello all, I've been running into issues with my initial App Review Submission getting rejected, with the following message: Guideline 5.1.1(v) - Legal - Privacy - Data Collection and Storage Issue Description The app still requires users to register or log in to access features that are not account based. Next Steps Revise the app to let users freely access the app's features that are not account based. The app may still require registration for other features that are account based. The app itself is a fairly simple grocery listing/receipt tracking/meal planning tool, in which users can share their groceries/receipts/meals in a group. I've revised my app to allow new users to see the main UI shell without signing in, but object creation is still blocked without account membership. Objects are tied to users-- being able to see what other users in your group have created is the core functionality of the app, and there's literally nothing else it does at the moment-- no offline features yet that could theoretically not need any account. How can I revise this to pass the review? I've changed the initial login gate significantly, adding the "Continue without signing in", plenty of info describing the app and why accounts are necessary, and lots of correspondence back and forth with the App Review team, but I keep getting rejected and I'm not sure how to move forward from here. Thank you all for your time and help!

Celebrating exactly 6 weeks since I purchased the Apple Developer account, and it still hasn’t been approved🙂🎂

Hello everyone, I am facing a persistent and unacceptable issue with my individual enrollment in the Apple Developer Program that has been ongoing for nearly three months. Despite multiple attempts to communicate with Developer Support, I am continuously receiving the exact same generic statement: "For one or more reasons, your enrollment... couldn't be completed," with no clear explanation or actionable steps provided. This lack of genuine assistance and transparency is deeply frustrating and prevents me from publishing my application. Key Details of the Situation: Apple ID Region: Türkiye Current Residence and Address: United Kingdom (UK) Identity Verification: I used my Turkish passport along with my UK residential address. Enrollment Status/Error: After submission, I received the "Contact us to continue your enrollment" prompt. Case Number: 102720548696 Support Experience: The case has been handled by multiple support staff (Migeylis, Alex), all of whom have provided identical, non-specific template responses, failing to address the core problem. It appears the conflict between my Apple ID region (Türkiye) and my UK physical address/Turkish passport documentation is the likely cause. I am seeking clarification on whether this is a known issue for developers with mixed international details and what concrete steps are required to resolve this ambiguity. Has anyone in the community experienced a similar issue? If so, what was the path to resolution? I urge Apple officials to escalate this matter immediately and provide a specific, helpful, and transparent resolution. Every developer deserves equal and fair treatment in the enrollment process. Thank you in advance for any insights or assistance. Best regards, Onur

Hello, I’m writing this here because I’m honestly stuck and unable to reach anyone through official support channels. Order Number: W1466057949 Order Date: 18/02/2026 Case ID: 102824542025 My payment was successfully approved and processed by my bank. The amount has been fully charged. However, my Apple Developer account has still not been activated. I opened a support ticket immediately after noticing the issue. It has now been 6 days, and I have received absolutely no response. There is no active support in Turkey for this issue. When I try calling the Ireland support number, I can only reach an automated system — there is no way to speak to a real person. I currently have no direct contact channel to resolve this. This situation is blocking my development work and causing serious delays. I have completed my payment in good faith, yet I cannot access the service I paid for, and I cannot reach anyone for assistance. If anyone has experienced a similar issue or knows how to escalate this properly, I would greatly appreciate guidance. Thank you.

Dear Apple Team, I have taken the subscription of Apple Developer Program but the subscription status is not correctly reflecting in my account. Below I have attached the screenshot for the reference. Can you please help me to resolve the account status reflection correctly. Thanks in Advance!

After I accept the terms in and press the next button during the Apple Developer enrollment registration process as an individual I receive the following error message: "We are unable to process your request. An unknown error occurred." How can I resolve this issue?

Hi everyone, I’m having issues registering my own Apple Developer accounts in both China and the US. For my China account, my Face ID is already in use by accounts registered under two companies, which prevents me from creating a new developer account. For my US account, my device SSID and handheld ID documents were used, and Apple Support advised that I can only register using a US identity. I’ve already contacted Apple Support, but the problem remains unresolved. I’m looking for shared experiences or advice on how to handle this situation. Thank you in advance!

I am enrolled in an individual account and have the appropriate previliges on the App Store Connect portal. However upon trying to access the Certificates page, it presents an error message "Unable to find a team with the given Team ID 'to which you belong" My question is, is it possible while adding me to the team, it could possibly only have added me on the App Store Connect portal only and not also on the Apple Developer? How would I be explicitly added also through the Apple Developer account?

Hello Apple Developer Support Team, I am looking for guidance regarding a prolonged Apple Developer Program enrollment issue and would appreciate any advice from the community or Apple Developer Support team. I created an Individual Apple Developer account on 10 January 2026 and completed the payment successfully on 11 January 2026. Since then, the enrollment status has remained pending, and I am still unable to access App Store Connect, create certificates, or manage identifiers. Here is what I have already completed from my side:
• Verified my Apple ID with Two-Factor Authentication enabled
• Submitted all required information and provided proper documents during enrollment
• Checked for any pending agreements or additional actions in the developer portal
• Opened an official support case via Apple Developer Contact Support
• Followed up multiple times on the same case Unfortunately, it has now been more than one month, and there has been no response or update from the Apple Developer Support team, while the account remains in pending status. I kindly request guidance from the community and, if possible, visibility from Apple Developer Support regarding the following:
• Is there any direct escalation process for enrollment issues?
• Are there alternative ways to contact Apple when a support case remains unanswered?
• Could there be any additional verification steps that are not visible in the portal? Any professional advice or shared experience would be greatly appreciated. Thank you in advance.

Hello Apple Developer Community, I’m seeking guidance regarding a critical issue with our organization’s Apple Developer Program account. The Apple ID belonging to our Account Holder is currently inaccessible, which has effectively blocked us from managing the account. We urgently need either to restore access to that Apple ID or have the Account Holder role reassigned so we can continue maintaining and updating our apps. I’ve already contacted Apple Developer Support but have not yet received a actionable response, and the matter is time-sensitive because our clients depend on our ability to manage these applications. Relevant details: Our enrollment type supposed to be converted to Organization/Company. The Account Holder’s Apple ID is locked and cannot be used. I have Admin/Manager-level access via a separate Apple ID. Based on the official documentation, transferring the Account Holder role requires initiation by the current Account Holder, which isn’t possible under these circumstances. If anyone has dealt with a similar situation or knows the most effective way to escalate this with Apple, I would greatly appreciate your advice.

Hello. I want to log in to my account on Xcode. It tells me there is an error in my Apple account or password. There is no problem with the password or account. I contacted support and they couldn't solve the problem. What should I do?

We received a DPLA compliance notification from Apple referencing Section 11.2(g) for our developer account (REVSTREAM LLC). We responded promptly and have taken corrective measures to ensure full compliance. However, when attempting to send a follow-up message through the developer.apple.com/contact form (Membership and Account → Agreements and Contracts), we receive the error: "There was a problem processing your request." We are unable to reach Apple Developer Support through this channel to confirm our response was received and to provide additional information. Could the @Apple team please advise on an alternative way to communicate regarding this matter? We want to ensure we are fully addressing all concerns. Thank you.

I'm stuck with enrollment. Tried through the website 3 times weeks ago - still shows pending, wasn't charged, never received any confirmations. Tried through the app - the only option for identity verification I have is Driver's license (amazing), and mine is from a different country then my current residence. Tried uploading it anyway together with a residence permit - rejected. Tried contacting them - the only option I have is an email, they always reply like once every ~4 days, constantly changing people responding who lose the context of conversation, ask meaningless questions and give ridiculous advices like "check your internet connection". Imagine waiting a week for a response and then this new guy hits you with "Do you still wish to enroll?". $99/year for this premium experience. Is there any other way to get it?