App Store

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The App Store allows users around the world to discover and download your iOS and iPadOS apps.

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3rd time rejected: Guideline 4.3(a) - Design - Spam
My app keep getting rejected after changing complete UI. It's an finance tool app. any advice Guideline 4.3(a) - Design - Spam We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences. Submitting similar or repackaged apps is a form of spam that creates clutter and makes it difficult for users to discover new apps. Next Steps Since we do not accept spam apps on the App Store, we encourage you to review your app concept and submit a unique app with distinct content and functionality. Resources Some factors that contribute to a spam rejection may include: Submitting an app with the same source code or assets as other apps already submitted to the App Store Creating and submitting multiple similar apps using a repackaged app template Purchasing an app template with problematic code from a third party Submitting several similar apps across multiple accounts
1
0
183
Jul ’25
Impact on iOS Due to Image Policy Changes with Android Target SDK 34
As the image access policy has changed with Android targeting SDK 34, I’m planning to update the way our app accesses photos. We are using the react-native-image-picker library to access images. On Android, the system no longer prompts the user for image access permissions, but on iOS, permission requests still appear. Since Android no longer requires explicit permissions, I’ve removed the permission request logic for Android. In this case, is it also safe to remove the permission request for iOS? In our app, photo access is only used for changing the user profile picture and attaching images when writing a post on the bulletin board. Are there any limitations or considerations for this kind of usage?
1
0
111
Apr ’25
Enrollment Button not working on Apple Developer App
Hello Apple Support team, I hope You are doing well this is Muhammad Musaab and i am currently applying for the apple developer program i have successfully completed my apple profile and when i logged in to my developer app on macbook and also on my iphone the enrollment button gets grayed out and unclickable, please i do not want to sign up on web page i am asking help regarding the grayed out button i am getting on apple developer app. Kindly resolve this issue as soon so that i could provide my unique games and apps to apple users. Thanks!
0
0
82
Jun ’25
App is stuck in "Waiting for review" for more than a month, going past my launching deadline
Hi, I'm here hoping for some help or advice in terms of a critical situation I'm currently facing. I've submitted an iOS app more than one month ago, it was quickly got review and rejected twice, and when I re-submit the third time with new build, it then was stuck in the "Waiting for review" status for about 3 weeks. Then, I decided to withdraw the submission and re-submit again, but it doesn't work and remain "Waiting for review" status until now. During these waiting period, I’ve contacted Apple Support multiple times through mails, and received confirmation that my expedited review request was approved. However, no progress has been made since then. Here is a quick summary of the timeline Initial submission: July 29, 2025 Rejected due to Guideline 4.2.2 & 2.1: July 30, 2025 Second submission: Aug 4, 2025 Rejected due to Guideline 4.2.2 & 4.2.0: Aug 6, 2025 Third submission: Aug 6, 2025 Withdraw third & create forth submission: Aug 25, 2025 If anyone from the App Review team sees this post, or if any developers have experienced a similar situation and can offer advice, we would be truly grateful. Thank you in advance for your time and support.
2
0
186
Feb ’26
Issuing Estimates, Invoices, and Receipts for Apps (Corporate Use)
Hello, I would like to ask a question regarding documentation related to app sales. Currently, I’m researching the sales process for an app and realized that I lack sufficient understanding when it comes to creating official documents such as estimates, invoices, and receipts — especially when dealing with corporate clients. In our company’s case, we can issue documents based on the net revenue (after platform fees are deducted). However, when issuing these documents to a client, would it be more appropriate to include a breakdown showing both the platform fee and the app usage fee? I would greatly appreciate any insights or examples of how others have handled similar situations. Thank you in advance.
0
0
146
Apr ’25
Coupon Code for App Email
After creating the code on app store connect, I received the email with the zip file that is supposed to include my coupon code but there is no code just the terms which is list of countries, the date the code ends, and who is providing the code (me). I tried using the name of the file or partial name of the file but was denied on app store. **Where is the code? **
0
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98
May ’25
App Store confirm installing button is missing after running topmost transparent window
FB20444423 was already filed, please help us on: Is it possible to fix the following issue on new Macos version? Is there any AppStore configuration that can mitigate this issue? Similar issues: https://developer.apple.com/forums/thread/778746 https://developer.apple.com/forums/thread/781317?page=1#836167022 Reproduce Version: Macos 15.3.2 and above. Reproduce Steps: Copy and run the following desktop watermark app(attachment); 2.After the watermark app running a watermark window is showing at the left top corner. 3. Open App Store and try to install any app, after the confirm installation dialog appears, move the App Store window to desktop watermark area, the confirm installation button will disappear. On some Mac, we can see a different app installation behavior, as the following picture shows, with the following behavior the app installation works on Macos15.3 and above. #import <Foundation/Foundation.h> #import <Cocoa/Cocoa.h> int main(int argc, const char * argv[]) { @autoreleasepool { // insert code here... NSLog(@"App started"); //TODO1:Get current screens and get screen's NSRect NSScreen *screen; NSRect frame = NSMakeRect(0, 0, 1000, 1000); NSWindow* window = [[NSWindow alloc] initWithContentRect:frame styleMask: NSWindowStyleMaskTitled //0x80 backing:NSBackingStoreBuffered defer:NO]; // ant-setttings [window setAcceptsMouseMovedEvents:NO]; //[window setFloatingPanel:true]; ==> only valid for NSPanel //0x111 = 1 << 0 | 1 << 4 | 1 << 8 [window setCollectionBehavior:NSWindowCollectionBehaviorCanJoinAllSpaces | NSWindowCollectionBehaviorStationary | NSWindowCollectionBehaviorFullScreenAuxiliary ]; [window setMovableByWindowBackground:YES]; [window setExcludedFromWindowsMenu:YES]; // [window setAlphaValue:0x3FF0000000000000]; [window setOpaque:NO]; [window setHasShadow:NO]; [window setHidesOnDeactivate:NO]; [window setLevel:NSScreenSaverWindowLevel]; [window setIgnoresMouseEvents:YES]; [window setReleasedWhenClosed:NO]; [window setStyleMask:NSWindowStyleMaskBorderless]; // get screen rect and set to NSWindow [window setFrame:frame display:YES animate:NO]; [window setMovable:NO]; //Step1. Create a NSImage object with user-infomation embedded; ==> get this done NSSize size; size.width = 100; size.height = 300; NSImage* watermark_image = [NSImage imageWithSize:size flipped:NO drawingHandler:^(NSRect dstRect) { NSGraphicsContext* current_ctx = [NSGraphicsContext currentContext]; [current_ctx saveGraphicsState]; //current_ctx = [NSGraphicsContext currentContext]; CGContextRef context = [current_ctx CGContext]; //Rotates the user coordinate system in a context. CGFloat tilt_angle = 20*M_PI/180; CGContextRotateCTM(context, tilt_angle); NSString* data = @"12345"; NSPoint point; point.x = 20; point.y = 0; NSFont *font = [NSFont fontWithName:@"Arial" size:20.f]; NSDictionary *attributes = [NSDictionary dictionaryWithObjects: @[font, [NSColor redColor]] forKeys: @[NSFontAttributeName, NSForegroundColorAttributeName]]; [data drawAtPoint:point withAttributes:attributes]; [current_ctx restoreGraphicsState]; return YES; }]; //Step2. Create a UIColor object based on the NSImage object created above; NSColor* backgroud_color = [NSColor colorWithPatternImage:watermark_image]; //Step3. Set the new UIColor object as NSWindow background; [window setBackgroundColor:backgroud_color]; // TODO:Double check again; [window makeKeyAndOrderFront:NSApp]; CFRunLoopRun(); NSLog(@"App ended"); } //sleep(10*1000); return 0; }
0
0
118
Sep ’25
Mac App Store purchase confirmation dialog; Purchase button is missing
Since some time now, when users try to buy my App on the Mac App Store or want to start the trial, the system dialog to confirm the purchase is not working correctly. The dialog is sticking to the upper border of the screen behind the menubar and can‘t be moved. And - this is the real problem - users can not confirm the purchase, because the button (or Touch ID field) is not shown. Only the cancel button is there and clickable. Usually (where the arrow points) there is the Touch ID symbol, the password field or purchase button. Any ideas?
1
0
241
May ’25
Guidance on Migrating Active Subscriptions from Apple Server Notifications v1 to v2
I’m reaching out regarding our existing in-app subscription implementation that currently uses App Store Server Notifications version 1 (v1). Our live application has a significant number of active recurring subscriptions that are being managed through the v1 webhook integration. We have now developed a revamped version of our application, which uses the same Apple Developer Account and App Store Connect setup, but in this new app version, we’ve implemented App Store Server Notifications version 2 (v2). Before moving forward with the migration, I would like to clarify the following points to ensure a smooth transition and avoid any disruptions to ongoing subscriptions: Backward Compatibility: Will existing active subscriptions (originally created and managed via v1 notifications) continue to work seamlessly once we switch to v2, or do we need to maintain both v1 and v2 endpoints during the transition? Notification Delivery: If both webhook versions are configured simultaneously, will Apple send notifications to both endpoints, or only the one currently configured in App Store Connect? Migration Strategy: What is Apple’s recommended best practice for migrating from v1 to v2 in a scenario where the live app still has active subscriptions tied to the v1 webhook? Potential Risks or Considerations: Are there any known limitations, delays, or issues that we should prepare for during this migration (for example, differences in payload structure or event types between v1 and v2 that could affect subscription lifecycle management)? I would greatly appreciate your guidance or documentation links that outline the correct migration steps and recommended approach for ensuring continuity of service for all existing subscribers.
0
0
143
Oct ’25
Product Not Found Despite Approval
Problem Description: My iOS app's In-App Purchase shows "Product not found" error even though the IAP is approved in App Store Connect. The app returns 0 available products when trying to fetch them. But there are no errors in Simulator. Technical Details: App: iOS SwiftUI app using StoreKit 2 Error: Product not found. Available products count: 0 What Works: App compiles and runs without errors StoreKit 2 implementation follows Apple's guidelines Product fetching code is correct (Product.products(for:)) IAP is approved in App Store Connect Bundle ID matches between Xcode and App Store Connect No errors shown in App Store Connect interface What Doesn't Work: Product.products(for:) returns empty array App cannot find the approved IAP product Purchase flow cannot proceed due to missing product App Store listing doesn't show "Offers In-App Purchases" badge What I've Tried: Implemented product caching and robust error handling Added comprehensive debug logging Verified bundle ID and product ID match exactly Uploaded multiple app versions (3+ rounds) Waited for App Store approval each time Tested on multiple devices and accounts Checked App Store Connect for any configuration issues Status Quo: The IAP is approved in App Store Connect but Apple's servers are not returning the product to the app. This appears to be a StoreKit backend configuration issue rather than a code problem. Again I'm getting no errors in Simulator Has anyone experienced this specific issue where an approved IAP returns 0 products? What was the solution? P.S. One thing that I added: when the user buys the App they get a pre written script as a thank you. Which Is part of the “product”. P.P.S https://github.com/Fle4k/Dialog https://apps.apple.com/app/dialog-pro/id6746421328
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182
Jul ’25
Notice of Termination
Hello, I received an e-mail like this and my account was closed, there were balances to be paid inside. In this case, can anyone get paid? Can anyone with information answer? I'm going crazy about thinking about it. Please help This letter serves as notice of termination of the Apple Developer Program License Agreement (the “ADP Agreement”) and the Apple Developer Agreement (the “Developer Agreement”) between you and Apple effective immediately. Pursuant to Section 3.2(f) of the ADP Agreement, you agreed that you would not “commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program…” Apple has good reason to believe that you violated this Section due to documented indications of fraudulent conduct associated with your account. Apple is exercising its right to terminate your status as an Apple developer pursuant to the Apple Developer Agreement and is terminating you under the ADP Agreement for dishonest and fraudulent acts relating to that agreement. We would like to remind you of your obligations with regard to all software and other confidential information that you obtained from Apple as an Apple developer and under the ADP Agreement. You must promptly cease all use of and destroy such materials and comply with all the other termination obligations set forth in Section 11.3 of the ADP Agreement and Section 10 of the Apple Developer Agreement. If applicable, no further payments will be made to you pursuant to Section 7.1 of the Paid Applications agreement (Schedules 2 and 3 to the ADP Agreement). This letter is not intended to be a complete statement of the facts regarding this matter, and nothing in this letter should be construed as a waiver of any rights or remedies Apple may have, all of which are hereby reserved. Finally, please note that we will deny your reapplication to the Apple Developer Program for at least a year considering the nature of your acts. If you want to file an official complaint pursuant to an applicable Platform Regulation in your country or region you may Contact Us. Sincerely, Apple Inc.
3
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202
Oct ’25
How to change the copyright of my app
Hi, I'm here hoping for some help or advice in terms of a critical situation I'm currently facing. I want to change the copyright of an app, which was my previous app but now transferred to another company. In the Apple developer panel, is there anywhere that can change the copyright? Here is a quick summary of the app development, Software Vendor 1 developed the app, then transferred to Software Vendor 2, eventually the Client user(only paid for the app but don't have developer account) can use it. Now, I'm the Software Vendor 1 and has transferred the app to Software Vendor 2, but the copyright is still Software Vendor 1; and I want to ask Vendor 2 change the copyright to Client user directly as the Client user has bought the app. I’ve contacted Apple Support multiple times through mails. They just tell me to ask the Account Holder/Admin of the organization account that now owned the app to contact them in order to receive support. Then, I've asked Software Vendor 2 to contact Apple support, but have no response from Apple support after 1 week. My Case number is: 102708379460 This case is quite urgent for me, if anyone from the App Support team sees this post, or if any developers have experienced a similar situation and can offer advice, we would be truly grateful. Thank you in advance for your time and support.
2
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406
Oct ’25
3rd time rejected: Guideline 4.3(a) - Design - Spam
My app keep getting rejected after changing complete UI. It's an finance tool app. any advice Guideline 4.3(a) - Design - Spam We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences. Submitting similar or repackaged apps is a form of spam that creates clutter and makes it difficult for users to discover new apps. Next Steps Since we do not accept spam apps on the App Store, we encourage you to review your app concept and submit a unique app with distinct content and functionality. Resources Some factors that contribute to a spam rejection may include: Submitting an app with the same source code or assets as other apps already submitted to the App Store Creating and submitting multiple similar apps using a repackaged app template Purchasing an app template with problematic code from a third party Submitting several similar apps across multiple accounts
Replies
1
Boosts
0
Views
183
Activity
Jul ’25
App Store approval was quick, but Product Page Optimization seems stuck
Product Page Optimization reviews sometimes take longer than app updates and it is normal to wait a few days so no action is needed yet.
Replies
0
Boosts
0
Views
91
Activity
Aug ’25
Impact on iOS Due to Image Policy Changes with Android Target SDK 34
As the image access policy has changed with Android targeting SDK 34, I’m planning to update the way our app accesses photos. We are using the react-native-image-picker library to access images. On Android, the system no longer prompts the user for image access permissions, but on iOS, permission requests still appear. Since Android no longer requires explicit permissions, I’ve removed the permission request logic for Android. In this case, is it also safe to remove the permission request for iOS? In our app, photo access is only used for changing the user profile picture and attaching images when writing a post on the bulletin board. Are there any limitations or considerations for this kind of usage?
Replies
1
Boosts
0
Views
111
Activity
Apr ’25
Enrollment Button not working on Apple Developer App
Hello Apple Support team, I hope You are doing well this is Muhammad Musaab and i am currently applying for the apple developer program i have successfully completed my apple profile and when i logged in to my developer app on macbook and also on my iphone the enrollment button gets grayed out and unclickable, please i do not want to sign up on web page i am asking help regarding the grayed out button i am getting on apple developer app. Kindly resolve this issue as soon so that i could provide my unique games and apps to apple users. Thanks!
Replies
0
Boosts
0
Views
82
Activity
Jun ’25
How long does it take to get into the Apple Small Business Program?
I applied over a month ago and haven't heard back to the Apple Small Business Program. What should I do to speed things up?
Replies
0
Boosts
0
Views
160
Activity
Apr ’25
App is stuck in "Waiting for review" for more than a month, going past my launching deadline
Hi, I'm here hoping for some help or advice in terms of a critical situation I'm currently facing. I've submitted an iOS app more than one month ago, it was quickly got review and rejected twice, and when I re-submit the third time with new build, it then was stuck in the "Waiting for review" status for about 3 weeks. Then, I decided to withdraw the submission and re-submit again, but it doesn't work and remain "Waiting for review" status until now. During these waiting period, I’ve contacted Apple Support multiple times through mails, and received confirmation that my expedited review request was approved. However, no progress has been made since then. Here is a quick summary of the timeline Initial submission: July 29, 2025 Rejected due to Guideline 4.2.2 & 2.1: July 30, 2025 Second submission: Aug 4, 2025 Rejected due to Guideline 4.2.2 & 4.2.0: Aug 6, 2025 Third submission: Aug 6, 2025 Withdraw third & create forth submission: Aug 25, 2025 If anyone from the App Review team sees this post, or if any developers have experienced a similar situation and can offer advice, we would be truly grateful. Thank you in advance for your time and support.
Replies
2
Boosts
0
Views
186
Activity
Feb ’26
Issuing Estimates, Invoices, and Receipts for Apps (Corporate Use)
Hello, I would like to ask a question regarding documentation related to app sales. Currently, I’m researching the sales process for an app and realized that I lack sufficient understanding when it comes to creating official documents such as estimates, invoices, and receipts — especially when dealing with corporate clients. In our company’s case, we can issue documents based on the net revenue (after platform fees are deducted). However, when issuing these documents to a client, would it be more appropriate to include a breakdown showing both the platform fee and the app usage fee? I would greatly appreciate any insights or examples of how others have handled similar situations. Thank you in advance.
Replies
0
Boosts
0
Views
146
Activity
Apr ’25
"No builds Available" at Test Flight. Why?
Hello, Anytime I try to send an app to the store, and specifically to test flight Then I add an individual user it shows me: "No build available" Is that normal? why? What's happening here? Please enlighten me?
Replies
0
Boosts
0
Views
325
Activity
Sep ’25
Coupon Code for App Email
After creating the code on app store connect, I received the email with the zip file that is supposed to include my coupon code but there is no code just the terms which is list of countries, the date the code ends, and who is providing the code (me). I tried using the name of the file or partial name of the file but was denied on app store. **Where is the code? **
Replies
0
Boosts
0
Views
98
Activity
May ’25
App Store confirm installing button is missing after running topmost transparent window
FB20444423 was already filed, please help us on: Is it possible to fix the following issue on new Macos version? Is there any AppStore configuration that can mitigate this issue? Similar issues: https://developer.apple.com/forums/thread/778746 https://developer.apple.com/forums/thread/781317?page=1#836167022 Reproduce Version: Macos 15.3.2 and above. Reproduce Steps: Copy and run the following desktop watermark app(attachment); 2.After the watermark app running a watermark window is showing at the left top corner. 3. Open App Store and try to install any app, after the confirm installation dialog appears, move the App Store window to desktop watermark area, the confirm installation button will disappear. On some Mac, we can see a different app installation behavior, as the following picture shows, with the following behavior the app installation works on Macos15.3 and above. #import <Foundation/Foundation.h> #import <Cocoa/Cocoa.h> int main(int argc, const char * argv[]) { @autoreleasepool { // insert code here... NSLog(@"App started"); //TODO1:Get current screens and get screen's NSRect NSScreen *screen; NSRect frame = NSMakeRect(0, 0, 1000, 1000); NSWindow* window = [[NSWindow alloc] initWithContentRect:frame styleMask: NSWindowStyleMaskTitled //0x80 backing:NSBackingStoreBuffered defer:NO]; // ant-setttings [window setAcceptsMouseMovedEvents:NO]; //[window setFloatingPanel:true]; ==> only valid for NSPanel //0x111 = 1 << 0 | 1 << 4 | 1 << 8 [window setCollectionBehavior:NSWindowCollectionBehaviorCanJoinAllSpaces | NSWindowCollectionBehaviorStationary | NSWindowCollectionBehaviorFullScreenAuxiliary ]; [window setMovableByWindowBackground:YES]; [window setExcludedFromWindowsMenu:YES]; // [window setAlphaValue:0x3FF0000000000000]; [window setOpaque:NO]; [window setHasShadow:NO]; [window setHidesOnDeactivate:NO]; [window setLevel:NSScreenSaverWindowLevel]; [window setIgnoresMouseEvents:YES]; [window setReleasedWhenClosed:NO]; [window setStyleMask:NSWindowStyleMaskBorderless]; // get screen rect and set to NSWindow [window setFrame:frame display:YES animate:NO]; [window setMovable:NO]; //Step1. Create a NSImage object with user-infomation embedded; ==> get this done NSSize size; size.width = 100; size.height = 300; NSImage* watermark_image = [NSImage imageWithSize:size flipped:NO drawingHandler:^(NSRect dstRect) { NSGraphicsContext* current_ctx = [NSGraphicsContext currentContext]; [current_ctx saveGraphicsState]; //current_ctx = [NSGraphicsContext currentContext]; CGContextRef context = [current_ctx CGContext]; //Rotates the user coordinate system in a context. CGFloat tilt_angle = 20*M_PI/180; CGContextRotateCTM(context, tilt_angle); NSString* data = @"12345"; NSPoint point; point.x = 20; point.y = 0; NSFont *font = [NSFont fontWithName:@"Arial" size:20.f]; NSDictionary *attributes = [NSDictionary dictionaryWithObjects: @[font, [NSColor redColor]] forKeys: @[NSFontAttributeName, NSForegroundColorAttributeName]]; [data drawAtPoint:point withAttributes:attributes]; [current_ctx restoreGraphicsState]; return YES; }]; //Step2. Create a UIColor object based on the NSImage object created above; NSColor* backgroud_color = [NSColor colorWithPatternImage:watermark_image]; //Step3. Set the new UIColor object as NSWindow background; [window setBackgroundColor:backgroud_color]; // TODO:Double check again; [window makeKeyAndOrderFront:NSApp]; CFRunLoopRun(); NSLog(@"App ended"); } //sleep(10*1000); return 0; }
Replies
0
Boosts
0
Views
118
Activity
Sep ’25
Remove iPad from build
We have submitted our app as both iPhone and iPad compatible - we want to remove iPad, but can't find how to do that in the App Store Connect console - any ideas? Thanks in advance Kjell
Replies
1
Boosts
0
Views
582
Activity
Feb ’26
Searching for free ASO keyword research tools to try out
I’m working on an iOS app and need help with ASO to find the best keywords for title, subtitle, description, and keyword field. Can anyone suggest free tools that show keyword volume, difficulty, and competitor keywords?
Replies
2
Boosts
0
Views
289
Activity
Jan ’26
Your go-to techniques for improving App Store SEO
I'm looking to learn from others in the community. Please share any effective tips, hacks, or approaches you've used to boost app visibility and downloads through App Store SEO. Insights on keywords, descriptions, or metadata optimization are especially welcome.
Replies
2
Boosts
0
Views
372
Activity
Jan ’26
Mac App Store purchase confirmation dialog; Purchase button is missing
Since some time now, when users try to buy my App on the Mac App Store or want to start the trial, the system dialog to confirm the purchase is not working correctly. The dialog is sticking to the upper border of the screen behind the menubar and can‘t be moved. And - this is the real problem - users can not confirm the purchase, because the button (or Touch ID field) is not shown. Only the cancel button is there and clickable. Usually (where the arrow points) there is the Touch ID symbol, the password field or purchase button. Any ideas?
Replies
1
Boosts
0
Views
241
Activity
May ’25
Guidance on Migrating Active Subscriptions from Apple Server Notifications v1 to v2
I’m reaching out regarding our existing in-app subscription implementation that currently uses App Store Server Notifications version 1 (v1). Our live application has a significant number of active recurring subscriptions that are being managed through the v1 webhook integration. We have now developed a revamped version of our application, which uses the same Apple Developer Account and App Store Connect setup, but in this new app version, we’ve implemented App Store Server Notifications version 2 (v2). Before moving forward with the migration, I would like to clarify the following points to ensure a smooth transition and avoid any disruptions to ongoing subscriptions: Backward Compatibility: Will existing active subscriptions (originally created and managed via v1 notifications) continue to work seamlessly once we switch to v2, or do we need to maintain both v1 and v2 endpoints during the transition? Notification Delivery: If both webhook versions are configured simultaneously, will Apple send notifications to both endpoints, or only the one currently configured in App Store Connect? Migration Strategy: What is Apple’s recommended best practice for migrating from v1 to v2 in a scenario where the live app still has active subscriptions tied to the v1 webhook? Potential Risks or Considerations: Are there any known limitations, delays, or issues that we should prepare for during this migration (for example, differences in payload structure or event types between v1 and v2 that could affect subscription lifecycle management)? I would greatly appreciate your guidance or documentation links that outline the correct migration steps and recommended approach for ensuring continuity of service for all existing subscribers.
Replies
0
Boosts
0
Views
143
Activity
Oct ’25
Product Not Found Despite Approval
Problem Description: My iOS app's In-App Purchase shows "Product not found" error even though the IAP is approved in App Store Connect. The app returns 0 available products when trying to fetch them. But there are no errors in Simulator. Technical Details: App: iOS SwiftUI app using StoreKit 2 Error: Product not found. Available products count: 0 What Works: App compiles and runs without errors StoreKit 2 implementation follows Apple's guidelines Product fetching code is correct (Product.products(for:)) IAP is approved in App Store Connect Bundle ID matches between Xcode and App Store Connect No errors shown in App Store Connect interface What Doesn't Work: Product.products(for:) returns empty array App cannot find the approved IAP product Purchase flow cannot proceed due to missing product App Store listing doesn't show "Offers In-App Purchases" badge What I've Tried: Implemented product caching and robust error handling Added comprehensive debug logging Verified bundle ID and product ID match exactly Uploaded multiple app versions (3+ rounds) Waited for App Store approval each time Tested on multiple devices and accounts Checked App Store Connect for any configuration issues Status Quo: The IAP is approved in App Store Connect but Apple's servers are not returning the product to the app. This appears to be a StoreKit backend configuration issue rather than a code problem. Again I'm getting no errors in Simulator Has anyone experienced this specific issue where an approved IAP returns 0 products? What was the solution? P.S. One thing that I added: when the user buys the App they get a pre written script as a thank you. Which Is part of the “product”. P.P.S https://github.com/Fle4k/Dialog https://apps.apple.com/app/dialog-pro/id6746421328
Replies
4
Boosts
0
Views
182
Activity
Jul ’25
Apple Store
Erro na App store persistente de preenchimento de senha , não conseguindo baixar app ou reinstalar app excluido
Replies
1
Boosts
0
Views
160
Activity
Oct ’25
Notice of Termination
Hello, I received an e-mail like this and my account was closed, there were balances to be paid inside. In this case, can anyone get paid? Can anyone with information answer? I'm going crazy about thinking about it. Please help This letter serves as notice of termination of the Apple Developer Program License Agreement (the “ADP Agreement”) and the Apple Developer Agreement (the “Developer Agreement”) between you and Apple effective immediately. Pursuant to Section 3.2(f) of the ADP Agreement, you agreed that you would not “commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program…” Apple has good reason to believe that you violated this Section due to documented indications of fraudulent conduct associated with your account. Apple is exercising its right to terminate your status as an Apple developer pursuant to the Apple Developer Agreement and is terminating you under the ADP Agreement for dishonest and fraudulent acts relating to that agreement. We would like to remind you of your obligations with regard to all software and other confidential information that you obtained from Apple as an Apple developer and under the ADP Agreement. You must promptly cease all use of and destroy such materials and comply with all the other termination obligations set forth in Section 11.3 of the ADP Agreement and Section 10 of the Apple Developer Agreement. If applicable, no further payments will be made to you pursuant to Section 7.1 of the Paid Applications agreement (Schedules 2 and 3 to the ADP Agreement). This letter is not intended to be a complete statement of the facts regarding this matter, and nothing in this letter should be construed as a waiver of any rights or remedies Apple may have, all of which are hereby reserved. Finally, please note that we will deny your reapplication to the Apple Developer Program for at least a year considering the nature of your acts. If you want to file an official complaint pursuant to an applicable Platform Regulation in your country or region you may Contact Us. Sincerely, Apple Inc.
Replies
3
Boosts
0
Views
202
Activity
Oct ’25
How to change the copyright of my app
Hi, I'm here hoping for some help or advice in terms of a critical situation I'm currently facing. I want to change the copyright of an app, which was my previous app but now transferred to another company. In the Apple developer panel, is there anywhere that can change the copyright? Here is a quick summary of the app development, Software Vendor 1 developed the app, then transferred to Software Vendor 2, eventually the Client user(only paid for the app but don't have developer account) can use it. Now, I'm the Software Vendor 1 and has transferred the app to Software Vendor 2, but the copyright is still Software Vendor 1; and I want to ask Vendor 2 change the copyright to Client user directly as the Client user has bought the app. I’ve contacted Apple Support multiple times through mails. They just tell me to ask the Account Holder/Admin of the organization account that now owned the app to contact them in order to receive support. Then, I've asked Software Vendor 2 to contact Apple support, but have no response from Apple support after 1 week. My Case number is: 102708379460 This case is quite urgent for me, if anyone from the App Support team sees this post, or if any developers have experienced a similar situation and can offer advice, we would be truly grateful. Thank you in advance for your time and support.
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Oct ’25
Optimizing Conversion Rate on the App Store
A 1.69% App Store conversion rate could be due to factors like unclear value proposition, unoptimized screenshots, or lack of strong reviews. Improving visuals, refining your app description, and gathering positive ratings can help boost installs.
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Jan ’26